Frequently Asked questions
What website design package Twist Web Studio offer?
We offer four main service packages: Launch, Growth, Optimize, and Refresh. Each package is tailored to meet different business needs and stages of web presence.
How does your pricing model work?
We offer a flexible pricing model with flat-rate pricing and no hidden fees. Our packages are designed to fit various budgets, and we provide complimentary budget consultations to ensure you get the best value for your investment.
Do you offer price match guaranteed?
Yes, we offer a Price Match Guarantee. If you find a comparable service at a lower price, we’ll match it to ensure you receive the best value without compromising on quality.
How does billing work?
After you pick your package, we’ll send you an invoice for the full amount. Payment is required upfront before we begin any work. For transparency, everything is clearly itemized so you know exactly what you’re paying for. We accept credit cards, PayPal, and business checks.
Website Design Process
Our process includes a consultation to understand your needs, followed by design, development, content setup, testing, and launch. We also provide post-launch support to make sure everything runs smoothly.
How long does it take to complete a website?
The timeline varies depending on the complexity of the project and the chosen package. Generally, our projects range from 4-8 weeks. We’ll provide a more accurate estimate during our initial consultation.
How you ensure the website is accessible?
We build with accessibility in mind, using screen reader support, alt text, captions, keyboard navigation, and high contrast options.
Do you have experience to create a website for Deaf community?
Yes, we specialize in creating websites that cater to the Deaf community. Our founder, TJ Owens, has over six years of experience in IT and customer service, with a particular focus on accessibility for the Deaf community. You can visit link if you want to see the project(s).
Who is behind Twist Web Studio?
Twist Web Studio was founded by TJ Owens, a web designer with over six years of experience in IT and customer service. Theodore personally handles customer support and brings a wealth of expertise in creating accessible websites.
What client you typically work with?
We primarily work with small businesses, nonprofits, and community-driven organizations that are passionate about making an impact. Our clients often prioritize accessibility and inclusive in their online presence.
Need any further assistance?
Unable to find the information you need? Feel free to get in touch. We’re here to help.